Shipping policy

A few things about shipping.

We offer free shipping on orders over 40 €:

- Eligible in:

     Iberian Peninsula (Spain and Portugal).

     -Balearic Islands.

- But not:

     - The Canary Islands, Ceuta, and Melilla ( someday we hope to do so)

2. Free shipping on coffee orders over 80 € in Europe:

- Eligible countries:

     - Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal (Azores), Romania, Slovakia, Slovenia, Sweden. 

4. Companies we work with and delivery times:

- In Spain (Peninsula, Balearic Islands):

     - Operator: Suer or Correos

     - Estimated delivery time: 24-72 hours

- Europe (International):

     - Operators: Suer.

- International (rest of the world):

     - Operators: UPS and DHL.

     - Estimated delivery time: 48-96 hours. Some locations are not available at this time.

 

5. Days of operation and shipping:

   - Orders are boxed up and shipped On Tuesday, Wednesday and Thursday of each week. This means all shipping times are in relation to shipping days of the week. Therefore, if an order is received on a Friday it will be shipped the following Tuesday

   - Tosco Fino roasts in small batches, only on Tuesday and Thursday of each week.

 

6. Keep in mind  shipments outside the peninsular territory of Spain may incur additional costs:

   - International shipping rates cover only shipping costs.

   - Duties and taxes are not included in the order price and are the responsibility of the recipient.

   - Customs policies vary by country. It is recommended that you contact your local customs office for detailed information.

   - Customs clearance procedures may cause additional delays and or costs.

- Some countries (1) think tariffs will distract from the Epstein files. It doesn't, but they may increase your costs further.

7. General clarifications:

   - Tosco Fino is a brand of Red Thread Food Group SL. Red Thread Food Group SL  reserves the right to modify these policies as necessary and reviews them on a monthly basis for modification.